The Career Secret Nobody Talks About: How Your Enthusiasm Drives Success in Hospitality
Career Success Tip: Transfer Your Enthusiasm
If you’re looking to grow in your hospitality career — whether that means a promotion, a new job, or leading a bigger team — here’s one skill that makes all the difference: the ability to transfer your enthusiasm to others.
It’s easy to focus on skills, degrees, and experience, but what really gets you noticed is your energy and excitement for what you do. People want to work with those who believe in what they’re doing and show it.
Why Enthusiasm Is Your Career Superpower
Hospitality is a people business. Every day, you create experiences for others — and experiences are built on feelings. When you bring real excitement to your work, people — guests, colleagues, and bosses — feel better around you. You’re seen as someone who uplifts the team, who gets things done, and who genuinely loves what they do. And trust me, managers notice that.
How to Transfer Your Enthusiasm: 5 Real-World Examples
1. Interviews: Show Excitement About the Role You Want
Example: Instead of saying, “I have worked in housekeeping for 3 years,” say:
“I’ve loved working in housekeeping because I feel proud when a guest walks into a room and says ‘wow’ — that moment makes all the hard work worth it. And now, I’m excited to take on a supervisor role to help my team create more of those moments.”
💡 Why this works: It shows passion for the work and ambition — two things every manager wants to see.
2. Team Briefings: Use Your Words to Energize Others
Example: Before a busy dinner service, instead of saying, “Okay guys, let’s do our best,” say:
“Tonight’s a packed house! Let’s make sure every guest leaves saying ‘this was the best meal I’ve had.’ We know how to do this — let’s go!”
💡 Why this works: It gives the team a clear goal and positive energy — both critical in hospitality operations.
3. Guest Interactions: Speak Like You Care
Example: If a guest asks for local recommendations, instead of saying, “You can visit the mall or the park,” say:
“If you love street food, you must visit Sector 17 market — I go there myself for the chaat. And if you want a peaceful walk, the Rose Garden in the morning is beautiful — it’s my favourite spot to relax.”
💡 Why this works: You’re personalizing the experience, and guests can tell you care — which leads to better reviews and stronger guest connections.
4. Presenting Ideas to Seniors: Let Them See You Believe in It
Example: You’re suggesting a new welcome drink for the hotel. Instead of saying, “We can do a new drink,” say:
“I’m really excited about this idea because I think a fresh, locally inspired drink will give our guests a memorable first impression. Imagine them checking in, tired from their journey, and we hand them something refreshing like aam panna — it sets the tone for great service right from the start.”
💡 Why this works: Managers listen when you believe in the idea — and when you help them visualize the impact.
5. Networking and Meeting Industry People: Make a Strong First Impression
Example: At a hotel conference, instead of saying, “I’m in front office,” say:
“I work in front office, and what I love most is creating a great first impression for guests — that moment when you make someone feel welcome makes all the difference, right?”
💡 Why this works: People will remember your energy and want to engage more, opening doors for future opportunities.
Key Insight
➡️ Enthusiasm is a leadership signal. If you want to be seen as a future manager or leader, start showing enthusiasm — for your work, for your team, and for your guests.
Action Step for You
🔑 Pick one daily interaction — with a guest, colleague, or manager — and bring 10% more enthusiasm than you normally do.
Try it when you answer a phone call, greet a guest, or brief your team. ➡️ Then, watch how people respond differently.
A Simple Reminder — Your Iterative Phrase:
✨ “If I don’t sound excited, why will they be?”
Say this to yourself when you’re about to meet a guest, lead a meeting, or go for an interview. It will remind you to bring your energy into the room.
If you’d like help in preparing for interviews or learning how to showcase this in your daily work, reach out to us at Eclat Hospitality — we’re happy to support you!
🚀 "Your Growth Starts Here! Explore Courses & Unlock Your Potential with Hospemag Trainers Guild!"
The Hospemag Trainers Guild is here, bringing you expert-led courses designed to elevate your hospitality career. Whether you're just starting out or looking to upskill, we’ve got the trainings, certifications, and mentorship you need to stay ahead in the industry.
🔥 Be part of the launch! Gain exclusive access to industry insights, hands-on learning, and opportunities to grow.
🔗 Join now and take the first step towards your next big career move!