💡 What Do Employers Really Want in Hospitality Talent?

If you're wondering what skills make you unskippable in hospitality, here’s your cheat code, straight from the THSC’s 2024 report on sub-sector skill demand. 📊✨

Across hotels, food services, tourism, facilities management, and cruise liners—employers are singing the same tune (and it’s not room service jazz 🎷). They’re looking for thinkers, problem-solvers, and adaptive communicators.

Let’s break it down:

🚀 Top Skills Across the Board:

  • Written & Verbal Communication (60% overall) – If you can’t communicate, you can’t connect. Whether it’s a guest, team member, or vendor—you need to speak and write with clarity.

  • Complex Problem Solving (49%) – Drama happens. Can you stay calm, find the root cause, and fix it fast? Big win.

  • Literacy & Numeracy Skills (47%) – Not just reading menus or splitting bills—think SOPs, emails, inventory math, and data reports.

  • Team Management Skills (46%) – Because great teams don’t manage themselves.

  • Adaptive Learning (45%) – The industry changes fast. AI, automation, guest preferences... Can you keep up and level up?

Sub-Sector Vibes:

  • 🏨 Hotels: It's all about communication, critical thinking, and adapting under pressure.

  • 🍽️ Food Services: Top ask? Communication and literacy. Bonus if you can problem-solve while the kitchen's on fire (figuratively).

  • 🧹 Facilities Management: Problem-solving kings and queens, with strong team leads and soft skills.

  • ✈️ Tours & Travels: Communication still rules, but team leadership and critical thinking are neck-and-neck.

  • 🚢 Cruise Liners: Wild card alert! Adaptive learning hits 100% (yes, everyone wants this), followed closely by critical thinking.

🎯 TL;DR: Want to be future-ready in hospitality?

Master how you communicate, think, adapt, solve, and lead. That’s your ultimate combo.

🎯 Unlock Your Hospitality Career Path

Sign up now to get:
✅ Personalized course suggestions tailored to your goals
🎓 Free courses curated by industry pros
🤝 Mentorship opportunities with senior hospitality leaders
👉 Start learning, growing, and leveling up today – for free.

Applying For Jobs, Career, Growth, Personal DevelopmentEclat HospitalityComment