Job Opening Front Office Executive - Veg Family Resort in Gir, Gujarat

Dear Applicant,
Thank you for your interest in joining Eclat Hospitality. We appreciate the time and effort you have taken to Visit our Website
We regret to inform you that the position is currently closed. However, we would like to encourage you to submit your application to our candidate database. By doing so, you will have the opportunity to be considered for future openings that match your skills and experience.

Sincerely,
Talent Acquisition Department
Eclat Hospitality

https://www.eclathospitality.com/submit

Front Office Executive

Are you passionate about providing exceptional guest experiences in a serene and remote location? Eclat Hospitality is pleased to announce a job opening for the position of Front Office Executive at our Veg Family Resort nestled in the picturesque and remote location of Gir, Gujarat.
About the Resort:
Prominent Veg Family Resort is a tranquil oasis located in the heart of Gir, Gujarat. Surrounded by the pristine wilderness and teeming wildlife of the Gir Forest, our resort offers a perfect retreat for families seeking a peaceful and nature-focused vacation. With a strong commitment to sustainability and a strictly vegetarian culinary experience, our resort provides a unique and fulfilling stay for nature lovers and families alike.
Responsibilities:
As a Front Office Executive, you will be the first point of contact for our guests and play a crucial role in delivering exceptional service from their arrival until departure. Your responsibilities will include, but are not limited to:

• Welcoming guests with warmth and ensuring a smooth check-in process.

• Handling reservations, room assignments, and guest requests promptly and efficiently.

• Providing accurate information about the resort's facilities, amenities, and local attractions.

• Assisting in managing guest feedback, complaints, and resolving them with professionalism and tact.

• Maintaining and updating guest records and ensuring data accuracy.

• Coordinating with other departments to ensure seamless guest experiences.

• Handling cash transactions and maintaining financial records.

• Assisting in preparing reports and summaries for management.

Requirements:
To excel in this role, you should possess the following qualifications and skills:

• Proven experience in a similar role within the hospitality industry.

• Strong interpersonal and communication skills to engage with guests and colleagues effectively.

• Excellent organizational abilities with the capability to multitask and adapt to changing situations.

• Proficiency in using hotel management software and computer applications.

• Attention to detail and a commitment to providing personalized service.

• Knowledge of the local area and tourist attractions in Gir, Gujarat would be an advantage

  Please see this job is in Remote location of Gujarat, Gir.