Some possible solutions to increase upselling in your hotel:

• Train and incentivize your staff: Upselling requires persuasive and effective communication skills. Train your staff to identify opportunities for upselling and provide them with techniques to do it in a non-pushy and helpful way. Offer incentives for employees who are successful in upselling, such as bonuses or recognition programs.

• Package and promote upgrades: Develop packages that offer upgrades to rooms or additional services and promote them on your hotel's website and social media channels. Offer packages that appeal to different types of guests, such as families, couples, or business travelers.

• Provide excellent service and personalization: Guests are more likely to make additional purchases or upgrades if they feel that their needs are being met and they are receiving excellent service. Train your staff to offer personalized experiences to guests and go above and beyond to exceed their expectations.

• Use technology to upsell: Utilize technology to upsell, such as automated emails before check-in or in-room tablets that offer personalized upgrade options. Implement a customer relationship management (CRM) system to track guest preferences and offer targeted upsell options.

• Collaborate with other businesses: Partner with other businesses in the area, such as restaurants or attractions, to offer joint packages and promotions that encourage guests to upgrade their experiences.

Implementing one or a combination of these solutions can help increase upselling in your hotel, which can lead to increased revenue and customer satisfaction.