Welcome to Éclat Hospitality
Insight Led. People Driven.
We are the quiet force behind hospitality that feels effortless and unforgettable. Where others see transactions, we sense turning points. In every complaint, a revelation. In every team, untapped greatness. In every operation, the potential for grace.
At Éclat, we don’t just consult, we compose.
Journeys that stir. Systems that breathe. Leaders who inspire.
Because true hospitality isn’t just delivered, it’s designed.
With Éclat, you:
Unlock experiences that guests remember and return for.
Build cultures where people stay, grow, and lead.
Craft processes as thoughtful as they are precise.
This is Éclat Hospitality.
Where insight becomes impact.
Where people become power.
Where hospitality becomes art.
Discover why coachability—not talent—is the true differentiator in hospitality success. This article reveals the 5 observable signs of coachable team members, provides a practical assessment framework, and offers actionable strategies to build a coaching culture that drives measurable business results. Learn how to identify uncoachable behaviors, and when to make tough decisions about team members who resist growth. With research showing coaching cultures deliver up to 20x ROI through improved guest satisfaction, lower turnover, and faster innovation, this essential guide helps hospitality leaders transform their teams from merely skilled to continuously adaptive and high-performing.