We’re seeking a dynamic leader to take on the role of Head of Operations/General Manager at a luxury 80,000 sq. ft. private members club in South Mumbai, offering world-class amenities and unmatched lifestyle experiences.

The club is part of uber-lux residential towers. Accommodations include 8 rooms and 1 suite. F&B offerings include: fine dine restaurant, a bar, a deli, meeting spaces, event space for 200 pax. Super lux: Spa & Salon.

Position: Head of Operations / General ManagerLocation: South Mumbai, IndiaIndustry: Luxury Hospitality / Private Members Club

Key Responsibilities:

• Leadership & Strategy: Oversee the overall operations of the club, ensuring the smooth execution of daily activities while maintaining the club’s exclusive ethos and long-term objectives.

• Guest Experience Excellence: Ensure that every member and guest enjoys a world-class, personalized experience, upholding the highest standards of service at all times.

• Team Management: Lead, motivate, and develop a talented team, fostering a culture of excellence and ensuring seamless coordination across departments.

• Operational Efficiency: Manage all operational aspects, including F&B, housekeeping, facilities management, and more, optimizing processes and ensuring profitability.

• Brand Management: Protect and enhance the club’s reputation as a premier destination for elite clientele by introducing innovative offerings and elevating member experiences.

• Financial Management: Oversee budgets, financial reporting, and operational costs, ensuring fiscal responsibility without compromising on quality.Qualifications:

Experience: A minimum of 10 years in senior operations or hospitality management roles, preferably within luxury or private club environments.

Leadership: Strong leadership and interpersonal skills, with a demonstrated ability to inspire and lead a diverse team.

Communication: Excellent communication skills, with the ability to engage with an elite clientele in a polished, professional manner.

Financial Acumen: Solid understanding of budgeting, forecasting, and financial management within the hospitality sector.

Problem Solving: Strategic thinker with exceptional problem-solving skills, capable of addressing complex operational challenges with creativity.

What We Offer:

• Competitive salary and performance-based incentives.

• An exciting opportunity to lead one of South Mumbai’s most exclusive private members clubs.

• A sophisticated, dynamic work environment in the heart of Mumbai’s luxury hospitality scene.

• Career growth potential within a highly prestigious institution.

#HeadOfOperations, #GeneralManager, #PrivateMembersClub, #LuxuryHospitality, #ClubManagement, #LeadershipOpportunity, #MumbaiJobs, #ExclusiveLifestyle, #HighEndExperience, #GuestExperience, #HospitalityLeadership, #LuxuryRetreat, #OperationsManagement, #TeamExcellence, #HospitalityCareers, #ExecutiveSearch, #ClubOperations, #HospitalityJobsIndia, #LuxuryClub, #CareerOpportunity