Dear Applicant,
Thank you for your interest in joining Eclat Hospitality. We appreciate the time and effort you have taken to Visit our Website
We regret to inform you that the position is currently closed. However, we would like to encourage you to submit your application to our candidate database. By doing so, you will have the opportunity to be considered for future openings that match your skills and experience.

Sincerely,
Talent Acquisition Department
Eclat Hospitality

https://www.eclathospitality.com/submit

Job Opening: Front Office Manager - Hill Resort Property
Eclat Hospitality is seeking an experienced and motivated Front Office Manager for our client’s prestigious hill resort property. If you have a passion for hospitality, exceptional leadership skills, and a minimum of 5 years of experience in front-office management, this opportunity is perfect for you.
Responsibilities:

• Oversee day-to-day operations of the front office, ensuring smooth guest check-in and check-out processes.

• Train, mentor, and motivate front office staff to provide outstanding customer service.

• Handle guest complaints and ensure prompt resolution.

• Monitor and maintain the property management system, ensuring accurate and up-to-date records.

• Collaborate with other departments to ensure seamless communication and guest satisfaction.

• Prepare and analyze reports, identifying areas for improvement and implementing corrective actions.

Requirements:

• Minimum of 5 years experience in front office management within the Hotel industry.

• Strong leadership and communication skills.

• Proficient in property management systems and Microsoft Office Suite.

• Knowledge of local attractions, ensuring guests receive helpful recommendations.

• Ability to handle stressful situations and maintain professionalism.

• Flexibility to work shifts, weekends, and holidays.

Perks:

• Competitive salary and benefits package.

• Accommodation is provided

• Opportunity to work in a stunning natural environment, surrounded by breathtaking views.

• Supportive and inclusive work culture.